UPDATE: SMART train ridership has exceeded projections…as has the number of folks bringing their bikes on the train! In response, SMART has added cars to the most heavily used trains.
SMART has released a new map of the bicycle/pedestrian pathway, showing which sections have been completed, which are under construction, etc. SCBC and our counterparts in Marin continue to advocate for prioritizing this project.
BIKE PARKING AT SMART STATIONS
The bike lockers are operated by BikeLink and cost about five cents per hour. Insert your card to open a vacant locker, put your bike inside, close the door, and you’re good to go – no one else can open that locker until you insert your card again to log out. At this time, the lockers require a BikeLink card; these can be purchased (with a $20 value) online, at the SRJC bookstore, or at BikePartners. “Why,” you might ask, “can’t I just use my Clipper Card?” We spoke with BikeLink, and they are working on making this possible with a target launch date of spring 2018. In the video below, one of our SCBC volunteers demonstrates how to use the lockers.
Each two-car SMART train has spaces for up to 24 bikes. At times some of these spaces may be needed for wheelchair users or folks who just need a seat.
The Sonoma County Bicycle Coalition continues to work on improving bike access and capacity on SMART. If you’re aware of an issue or have an idea to make your commute smoother, please share it with us HERE.
To help familiarize you with the ins and outs of stowing your bike on the train, we’ve created this little demonstration video.
- Boarding of bicycles is on a first-come, first-served basis. For safety reasons, aisles must remain clear of bikes and other items.
- Before boarding bicycles, let non-cyclists board and deboard. Be ready to board or detrain as soon as the train arrives at a station.
- Cyclists must use the hanging bike hooks or the seat-mounted bungee straps provided to secure their bikes. The kickstand must be up. Do not chain or lock bicycles to train fixtures. Cyclists should stay near their bikes while on the train and should sit in the same car as the bikes. Please follow the posted instructions for bicycle placement and cooperate in boarding.
- Only single-rider bicycles are permitted on trains. Bikes must not protrude into the aisle. No fuel-powered, tandem or three-wheel bikes are permitted. Training wheels, detachable or collapsible trailers or large, bulky attachments which expand bike width, such as saddlebags, baskets, backpacks or briefcases, are not allowed.
- Bicycles must be kept clean and free of excessive dirt and grease. Bikes must have no protrusions which could cause injury or damage.
- Folding bikes are allowed on any train car. They must be in the folded position prior to boarding and must remain under the control of the owner while on board. Folding bikes may not be placed on seats, block aisles or vestibules, or be stored in a space reserved for passengers wheelchairs. Dirt or grease from folding bikes must not be transferred to the interior of the car, other passengers, or crew members. If the bike is dirty, it must be placed in a bag.
- Cyclists should consider using prominently displayed destination tags to indicate where they are getting off the train. Bike tags are used to let other bike passengers know what station you and your bike will be traveling to. This helps keep bikes organized for easier bike traffic flow when getting on and off the train. Please attach the bike tag to a place on your bike where it can readily be seen by other cyclists. Click the following link to download and create your own BIKE TAG.
THEFT OR EMERGENCY
- To report a theft or other problem, tell the train conductor or a SMART employee. You can also call SMART’s Customer Service Center at 511.
- In the event of an emergency, leave your bicycle on the train and follow the instructions of train personnel.